Incidents
Record and investigate all accidents, near-misses, and adverse events at the club. The module supports RIDDOR-reportable incidents and corrective action planning. All incidents are timestamped, categorised by type and location, and linked to the responsible department.
Common actions
- 1
Report an incident: tap "+ Report Incident" and fill in the incident type, location, date and time, persons involved, and a description of what happened. All fields are timestamped on submission.
- 2
Flag as RIDDOR-reportable: if the incident meets RIDDOR criteria (specified injury, over-7-day incapacitation, dangerous occurrence, or work-related disease), tick the RIDDOR checkbox. The record will appear in the RIDDOR log for your statutory reporting records.
- 3
Add corrective actions: in the incident record, use the Corrective Actions section to note what steps are being taken to prevent recurrence. Include who is responsible and a target completion date.
- 4
Investigate and close: once the investigation is complete, update the outcome notes and change the status to Closed. Closed incidents remain on record and are included in trend reports.
- 5
Filter by type or status: use the Type filter (Accident / Near-Miss / Dangerous Occurrence / Other) and Status filter (Open / Under Investigation / Closed) to find specific records.
- 6
Review trends: use the AI Assistant to identify patterns — ask "How many incidents happened in the last 6 months?" or "Which area has the most incidents?" to spot recurring hazards.
💡 Tip
Record near-misses — not just injuries. A culture of near-miss reporting is a strong indicator of good safety management. H&S inspectors look favourably on clubs that show they are proactively identifying and addressing hazards before someone is hurt.